Thank you for joining us for the 2017-2018 Season!
Stay tuned for more information on the 2018-2019 Season!
Your Visit to HSPVA
4001 Stanford Street
Houston, Texas 77006
The HSPVA Box Office is in the Commons, directly outside the Denney Theatre.
The best way to purchase tickets is online at www.hspvaboxoffice.com.
We accept cash, check, Visa, MasterCard, Discover, and American Express.
The best way to reach the Box Office is via email. Contact us now!
The Box Office is open 60 minutes prior to the performance and through intermission. The theater is open for seating 30-15 minutes prior to curtain, depending on the production.
Parking is available in the HSPVA faculty and student lots as well as the surrounding neighborhood. Please practice safe parking! Secure or remove all valuables from your vehicle.
10 minutes before the start of the show, any empty seats may be released.
We will attempt to accommodate latecomers, but we cannot guarantee availability or location of seats.
Tickets will not be refunded.
As a courtesy to other patrons and to the performers, latecomers and those who exit the theater during the performance will not be admitted into the house until an appropriate interval (determined by the performance management).
Cameras and recording devices are not allowed inside the Denney Theatre or the Black Box at any time. Photography is strictly prohibited. Offenders may be removed without refund.
FOOD AND DRINK
Concessions are offered in the Commons for you to enjoy during intermission. Food and drink are strictly prohibited in all performances spaces at HSPVA.
In accordance with HISD policy (Education Code 38.006) smoking, including the use of electronic cigarettes, is not permitted at HSPVA.
APPROPRIATE CONDUCT & LIABILITY
Box Office Staff/HSPVA faculty reserves the right to refuse admission or eject any person whose conduct is deemed by management to be disorderly or who fails to comply with HSPVA personnel and posted signs. Your use of a ticket acknowledges your willingness to appear in photographs taken in public areas of HSPVA, releasing liability resulting from use of such photographs. Titles, artists, dates, and prices are subject to change.
FIREARMS NOT PERMITTED
In accordance with HISD policy, firearms are prohibited at HSPVA events. For more information about the Texas “open carry” law, please reference the Houston Independent School District and City of Houston websites.
Group Sales are offered for the HSPVA All-School Musical and the HSPVA All-School Black History Production.
ORDERING GROUP TICKETS
- Fifteen or more people qualify as a group.
- Please determine the performance date and number of tickets needed.
- Contact the Box Office Manager at email@example.com and provide group name, contact person, address, telephone number, and email address to reserve your order.
- The Box Office Manager will send you a contract of your reservation request including a payment deadline.
- To confirm your reservation, please provide the appropriate signatures for the contract and return it to the Box Office Manager within five (5) business days of receipt.
- We will accept ONE single cashier’s check, cash, or credit card (AMEX, Discover, Mastercard, Visa). We do not accept purchase orders.
- Unpaid ticket reservations will be released at 3:30pm on the payment deadline.
- All sales are final. Once tickets are purchased there will be no refunds, exchanges or cancellations.
When your plans change, the Box Office is happy to assist you in exchanging tickets if possible. Please note that exchange requests must be made at least 48 hours in advance, Monday through Friday from 8:00am-4:00pm through the Box Office Manager. Please contact firstname.lastname@example.org.
Exchanges cannot be processed through the Box Office the day/night of a show.
For Season Ticket holders, there is no fee to exchange a ticket. However, you will pay the difference in ticket price when exchanging from a lower-priced seat to a higher-priced seat. Single tickets may be exchanged with a $10 per ticket fee. Additionally, you will pay the difference in ticket price when exchanging from a lower-priced seat a higher-priced seat. When you exchange tickets, every effort is made to provide seats in the same section.
All ticket sales are final and there are no refunds.
To maintain inexpensive ticket pricing, as well as help offset expenses related to box office hardware, software, and third party online sales services, HSPVA must charge a service fee to each sale. We make every effort to keep the fees as reasonable as possible. Season Ticket purchases will incur a $5 per subscription package handling fee, and individual ticket purchases are charged an additional $3 fee per ticket.